Privacy Policy

Last Updated: July 29, 2023

Liontude, LLC (“Liontude”, “we”, “our”, or “us”) respects the privacy of its users (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Introduction

We operate mobile applications, including Citizen Now, that help individuals study for nationality tests. This Privacy Policy outlines our privacy practices, describing how we collect, use, share, and protect the information we gather through our website, mobile apps, and related services (“Services”).

Compliance with Privacy Laws

Liontude takes steps to comply with privacy laws such as the EU’s GDPR and California’s CCPA. We aim to process your data lawfully, fairly, and transparently.

Information We Collect

We may collect personal information like your name, contact details, billing/shipping address, device identifiers, usage data, and other data that you willingly provide when you use our Services or make purchases.

Use of Personal Information

We use your personal information to:

  • Provide, maintain, and improve our Services
  • Personalize content and enhance your experience
  • Process orders and respond to inquiries
  • Send confirmations, updates, notices, and relevant communications
  • Administer promotions and contests
  • Analyze usage data to improve our Services, user experience, and products
  • Send marketing communications based on preferences and social media ads. Note that you can opt out of receiving marketing communications at any time.

Sharing of Personal Information

We do not share personal information except with trusted third parties who have agreed to protect your privacy. Your data may also be shared with:

  • Vendors and service providers working on our behalf, under contractual confidentiality obligations
  • Law enforcement or other entities as required by law, for legal requests, or to protect rights
  • In connection with a merger, sale, or acquisition
  • Non-personal data may be shared with business partners for operational or strategic purposes.

Your Rights and Choices

You can:

  • Choose not to provide certain information, but it may impact your use of Services
  • Opt out of marketing communications via preferences or using opt-out links
  • Request access to or deletion of your data by contacting us
  • Object to processing or request restrictions on use of data
  • If you are a resident of California, you have additional rights under the CCPA to know what data is collected, opt-out of sale, and not face discrimination. To exercise these rights, you can contact us at info@citizennow.com.

Data Breach Response

In the event Liontude experiences a data breach, we have a response plan to protect users’ interests. We will notify affected individuals and applicable regulators via email, investigate the breach, and take steps to mitigate damage and prevent future breaches.

Data Retention

We retain your personal information only as long as needed for the purposes outlined in this policy or as required by law. Account data is stored until you close your account. Order data may be kept for up to 1 year for accounting and record-keeping purposes.

Third Party Services

Third-party services like analytics providers have their own privacy practices. We encourage you to review them. Users can opt out of targeted advertising through instructions provided by these third-party services.

International Data Handling

Information collected may be processed globally as required to provide Services. We comply with data protection laws and use safeguards when transferring data internationally.

Data Security

We use reasonable organizational, technical, and administrative measures to protect your information consistent with applicable laws. However, no security measures can be 100% guaranteed.

Changes to this Policy

We may update this policy periodically with substantive changes communicated to you through the Services or directly via email. We encourage you to review the policy periodically.

Contact Us

Please direct any questions about this Policy or privacy practices to our Data Protection Officer at:

Email: info@citizennow.com
Phone: +1 (413) 353-2276

Cookie Policy

We use cookies and similar technologies like web beacons, pixels, and local storage to provide and support our Services. These allow us to do things like:

  • Analyze how users interact with our Services
  • Store user preferences and settings
  • Enable functionality and customize content
  • Evaluate the effectiveness of promotions
  • Collect analytics to improve Services
  • Prevent fraudulent activity
  • You can control cookie settings through your browser, but disabling them may affect functionality and prevent you from obtaining the full experience of our Services.

Our third-party advertising and analytics partners may also use these tracking technologies to collect or receive information from our Services and elsewhere on the internet and use that information to provide measurement services and targeted ads. You may opt out of collection for analytics and advertising by adjusting your settings at the partner sites.

By using our Services with cookies enabled, you are consenting to our use of cookies and similar technologies for the purposes outlined in this Cookie Policy.

Disclaimer

The Citizen Now / Ciudadano Ahora apps, website, and any part of this product and its developers (creators) have NO relationship, directly or indirectly, with any government or any country as a state. As a business, we are based in the United States and Spain.

Some of the content displayed on Citizen Now comes from government sources, where the use and distribution of public information is authorized and does not violate any laws.

Citizen Now is intended for study and entertainment purposes only. We will try our best to keep the information relevant and up to date. We make no warranties or representations of any kind, expressed, written, or implied about accuracy, completeness, suitability, reliability, or availability of Citizen Now and information found on it. Any reliance on such information is done so at your own risk.

Citizen Now, in no event, will be held liable for damage or loss including without limitation, consequential or indirect loss, or loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of, Citizen Now, and the information contained herein.